At Proads Assets, we prioritize transparency and client satisfaction. Below is a clear breakdown of our guarantees, replacement rules, and refund policies.
Our Guarantees for Business Managers (BM)
Guarantee Type
Coverage Period
What You Get
Invite Link Expiry
Within 48 hours
A new invite link will be provided.
BM Restricted/Disabled
Within 24 hours (without client use)
A replacement BM.
Verification Revoked
Within 5 days (for verified BMs)
A replacement BM.
Referral Damage Clause
Within 24 hours
If product gets damaged, only 1 replacement will be given. If the replacement also fails, no further replacement/refund applies.
❌ When Replacement Is Not Applicable
Action Performed by Client
Why Not Covered
Added cards on BM/Ads Account
Out of our control.
Started running ads
Client-initiated activity.
Made changes to BM settings
Alters original condition.
Created pages in BM
Cannot be resold.
Attached a domain
Outside our control.
Created Ads Account in BM
Changes original state.
⏳ Time Limit for Invite Links
Condition
Policy
After 3 days of delivery
No invite link will be reissued. Clients must keep backups.
⚠️ Important Notes
Note Type
Policy
Refunds
No refunds once assets are delivered. Restrictions are part of Facebook ads. If under warranty, free replacement applies.
Client Responsibility
Client is fully responsible after delivery. We are not liable for bans, bugs, or restrictions.
Admin Removal Warning
Do not remove old admins before the required timeframe. Early removal may damage the account, and we won’t be responsible.
Replacement Limitation
If replaced once under the 24-hour guarantee and the replacement also fails, no further replacements will be given.
🙏 Final Reminder
Always keep backup BMs on other profiles.
Handle assets carefully and follow our instructions.
Once delivered, assets become the client’s full responsibility.
